Tyler Wall

Tyler Wall @ Podium

Senior AI Engineer | Production Agent Architect

Production AI Agents. Guardrails First. NPS 57 From Day One.

34
Parallel Agents
90%
Error Reduction
95%
MTTR Reduction
$2B+
Transactions

I build AI agent systems that run in production, not demos. My agent architecture starts with a question most teams skip: what happens when this fails at 2 AM, and who's responsible for it?

How I Create Leverage

Operating Principles

Ship AI that works at 2 AM. Earn trust through audit trails, not assurances. Build autonomy with boundaries that scale.

Ready for Podium
Lehi, Utah / On-Site

Why I'm Right for Podium

@ Podium

Production AI Metrics

Proven at scale

My 90-Day Vision at Podium

Career Highlights

How I Build AI Systems

Core Skills

Skill Categories

Credentials

What People Say
Tyler is a real force multiplier.
Juan Moraza
Senior QA Engineer, Unicity
On team impact

Execution Log

Jan 2025 - Jan 2026
Unicity International

Staff Software Engineer | AI Systems Architect

Provo, Utah
Generative Artificial Intelligence workflows
GenAI
Backend automation & AI scripting
Python
Large Language Models implementation
LLMs
Optimizing LLM context windows
Context Engineering
Technology used in this role
MCP
Technology used in this role
Multi-Agent Systems
Technology used in this role
AST Analysis

Led AI-powered modernization for a global platform (53 markets), architecting multi-agent systems that transformed migration velocity and engineering productivity. (IC track — AI migration systems and tooling)

  • Multi-Agent Production System: Engineered 5-specialized-agent platform with human-in-the-loop checkpoints. 289 migrations at <10 minutes each, 96% faster than manual process.

  • Parallel Agent Orchestration: 34 AI agents running simultaneously with deterministic validation boundaries and full audit trails. 90% error reduction, 85-90% automated code generation.

  • AI Guardrail Architecture: Designed Truth Source Architecture and Context Engineering pipeline. Agents consume structured documentation instead of pattern-matching. Zero hallucination in production outputs.

  • Ambiguity Navigation: Reverse-engineered compiled legacy system without source access using AI-assisted bytecode analysis, producing 45+ specs (50,000+ lines) at 99%+ accuracy.

Nov 2023 - Jan 2026
Unicity International

Engineering Manager / Technical Lead

Provo, Utah
Amazon Web Services
AWS
In-memory data structure store
Redis
Technology used in this role
DataDog
Container orchestration system
Kubernetes
Containerization platform
Docker
Technology used in this role
API Architecture
Technology used in this role
Load Testing

Recruited to lead digital transformation of 289-endpoint legacy system. Achieved 96% production traffic on Laravel with zero major incidents while driving $336K+ annual cost savings. (Management track — platform modernization and delivery)

  • High-Throughput Migration: Led 289 API endpoint migration achieving 96% production traffic, 34% faster response times, 4x throughput (300→1,300 orders/5min) at 99.99% uptime.

  • Observability Platform: Built real-time debugging system (Redis/Xdebug/BPF) reducing MTTR 95%, from hours to minutes. Adopted across engineering voluntarily.

  • Cost-Efficient Scale: $336K+ annual savings while improving reliability. Monitoring costs reduced 62.5% ($12K→$4.5K/month) through DataDog optimization.

  • Load Confidence: Led company's first load testing program — 5 sessions, zero failures, 85-90% peak traffic confidence established.

Feb 2022 - Oct 2023
ButcherBox

Principal Engineer

Remote
Technology used in this role
OpenAI
Technology used in this role
GPT-3
Microsoft cloud computing services
Azure
Container orchestration system
Kubernetes
Technology used in this role
Event-Driven Architecture
Frontend UI library
React

Promoted to Principal Engineer to drive technical strategy for a platform processing $2B+ in transactions. Led cross-team architecture, pioneered early GenAI adoption, and single-handedly led flagship Instacart and Shopify integrations.

  • AI Pioneer: Deployed GPT-3 in production (2022, pre-ChatGPT) automating support workflows. ~2 hrs/week/employee saved, NPS 57. One of earliest enterprise AI deployments.

  • Scale Architecture: Platform processing $2B+ transactions, scaled 100x over four years. 50% month-over-month volume spikes handled without incidents.

  • Cross-Team Delivery: Directed 6-month Instacart flagship integration across engineering, product, and executive stakeholders.

July 2019 - Feb 2022
ButcherBox

Senior Lead Software Engineer

Boston, Massachusetts
Microsoft cloud computing services
Azure
Container orchestration system
Kubernetes
Decoupled service architecture
Microservices
Technology used in this role
Event-Driven Architecture
Containerization platform
Docker

Joined during a critical inflection point. Built the Operations engineering team from zero (just me) to 9 engineers, broke it into specialized squads, then transitioned to lead all three teams through a monolith-to-microservices migration during COVID-19 10x traffic surge.

  • Production Resilience: Systems handled 10x COVID traffic surge with zero scaling incidents while competitors went down.

  • Engineering Standard: Built platform recognized as internal benchmark for Testing, Stability, and Innovation.

  • Rapid Impact: 87% application performance improvement in first 90 days.

June 2015 - Nov 2018
O2O HQ | O2O环球商网

VP of Engineering & Lead Systems Architect (Founder)

American Fork, Utah
Amazon Web Services
AWS
Containerization platform
Docker
Technology used in this role
Distributed Systems
Technology used in this role
Multi-Region Architecture

Founded and scaled a cross-border e-commerce marketplace from Zero-to-One, serving complex trade and financial flows between China and the U.S.

  • Multi-Region Architecture: Distributed systems spanning AWS (US) and Aliyun (China), solving Great Firewall latency transparently. The cross-channel thinking voice/SMS/chat platforms need.

  • Unified Integration: 19+ payment gateways behind a single API. Integrate once, works everywhere. The pattern multi-channel agent platforms require.

Jan 2019 - Apr 2019
Janeiro Digital

Principal Engineer

Boston, Massachusetts
Javascript runtime environment
Node.js
Frontend UI library
React
Technology used in this role
Real-Time Systems

Recruited to a specialized task force working under Sir Tim Berners-Lee to engineer decentralized data ecosystems (Solid). Led a team of 6-8 remote developers rescuing a failing insurance fintech project.

  • Project Rescue: Recovered failing insurance fintech 6 months behind schedule through rapid prototyping and decisive technical leadership.

  • Tim Berners-Lee Task Force: Selected for Solid Protocol team building decentralized data systems. Trust models for decentralized data map directly to the trust infrastructure customer-facing agents require.

System Online
Build: v2.5.0-stable