Developer Experience Engineer
Developer Experience Engineer | Platform & Productivity
Your Engineers Spend 30% on Toil. I Fix That.
Your engineers spend 30% of their time on toil. I know because I measured it — then cut support overhead from 25% to under 5%.
What I fixed: MTTR reduced 95% with observability infrastructure — on-call rotations, automated alerts, and a debugging toolkit — that spread across the engineering org by reputation alone. Monitoring costs cut 62.5% ($12K to $4.5K/month) while improving coverage. 289 endpoints migrated via AI tooling, hours to under 10 minutes each.
How I work: Paved roads, not mandates. 50 per-developer daily reports to find bottlenecks. Kill what teams ignore. Double down on what spreads on its own.
Execution Log
Creator & Lead Engineer
Creator & Lead Engineer
Created TRW, an open methodology framework for AI-assisted software development. Built persistent memory, structured workflows, and quality gates so AI coding agents compound discoveries across sessions and projects instead of resetting to zero.
Built developer tooling framework with 19 MCP tools, structured workflows, and quality gates for AI-assisted development. Two-minute setup, zero codebase modifications.
Designed persistent cross-session memory so developer discoveries compound instead of resetting. Learnings indexed by keyword, recallable by any future session.
2,600+ tests with automated verification on every change. In beta across 5 coding platforms (Claude Code, VS Code, Windsurf, Aider, OpenCode). Engineers adopt it because it solves real problems.
Staff Software Engineer | AI Systems Architect
Staff Software Engineer | AI Systems Architect
Promoted to Staff from Engineering Manager (2+ years total at Unicity, Nov 2023 - Jan 2026). Led AI-powered modernization for a global platform (53 markets). Built the multi-agent system that made 289 endpoint migrations possible. (IC track — AI migration systems and tooling)
AI-Assisted Development: Built 5-agent AI system reducing endpoint migrations from hours to <10 minutes. Engineers stopped treating migrations as a time sink and started treating them as a 10-minute task.
Migration Velocity: Enabled 289 endpoint migrations through AI tooling. 90% error reduction in schema mapping (weeks to hours).
Documentation-as-Code: Architected Truth Source documentation system that AI agents can consume. Agents reason from structured facts — schemas, ASTs, and test fixtures. Docs stay current because they're the source of truth for both humans and agents.
Engineering Manager / Technical Lead
Engineering Manager / Technical Lead
Hired to migrate a 289-endpoint legacy system to Laravel. Achieved 96% production traffic with zero major incidents while driving $336K+ annual cost savings. (Management track — platform modernization and delivery)
Observability Platform: Built real-time debugging system (Redis/Xdebug/BPF) reducing MTTR by 95%. Diagnosed Redis pooling issue achieving 95% DNS resolution and 97-98% OTP auth improvement.
Support Automation: Reduced L1/L2 support overhead from 25% to <5%, returning engineering time to feature work. Engineers actually thank me for these tools.
Cost-Efficient Monitoring: Achieved 62.5% DataDog cost reduction ($12K→$4.5K/month) while improving observability coverage. Better DevEx and lower costs.
Load Testing Pioneer: Led first load test in company history—5 sessions, zero system failures, 85-90% confidence for peak traffic.
Principal Engineer
Principal Engineer
Promoted to Principal Engineer from Senior Lead (4+ years total at ButcherBox, Jul 2019 - Oct 2023). Owned architecture decisions for a platform processing $2B+ in transactions. Led cross-team architecture, pioneered early GenAI adoption, and single-handedly led flagship Instacart and Shopify integrations.
Led teams processing $2B+ in transactions while scaling platform architecture 100x over four years, handling 50% month-over-month order volume spikes.
Pioneered GPT-3 implementation (2022, pre-ChatGPT) automating support workflows and saving ~2 hours/week/employee with NPS of 57—one of earliest enterprise GPT deployments.
Single-handedly led and delivered Instacart integration—company's flagship partnership initiative—owning architectural design, cross-team coordination, and executive visibility end-to-end.
Led the Shopify migration. Built the initial prototype, got buy-in from eng and ops, and saw it through to production.
Built a test data framework that worked across all environments, cutting CI/CD time by 3x.
Transitioned proof-of-concept customer support platform (Zendesk dashboard app) into production-grade React application serving 12-person operations team.
Senior Lead Software Engineer
Senior Lead Software Engineer
Joined right before COVID hit and order volume went through the roof. Built the Operations engineering team from zero (just me) to 9 engineers, broke it into specialized squads, then transitioned to lead all three teams through a monolith-to-microservices migration during COVID-19 10x traffic surge.
Platform Benchmark: Built platform recognized internally as the benchmark for Testing, Stability, Documentation, Innovation. Other teams measured against ours.
Reusable Tooling: Self-initiated DR-tolerant Azure Service Bus SDK now deployed across all compatible microservices company-wide.
Performance Baseline: In first 90 days, refactored critical paths boosting performance 87%. Set up regression testing so those gains held — future changes couldn't silently undo them.
Team Enablement: Built and documented CI/CD patterns that survived team turnover. New engineers deployed confidently in their first week because the system was that clear.
Principal Engineer
Principal Engineer
Recruited to a specialized task force working under Sir Tim Berners-Lee to engineer decentralized data ecosystems (Solid). Led a team of 6-8 remote developers rescuing a failing insurance fintech project.
Rescued failing insurance platform 6 months behind schedule by restructuring architecture and coordinating 6-8 remote developers—delivered on-time with zero regulatory compliance issues.
Delivered real-time quoting engine handling complex state-specific regulations for all 50 states, processing quotes in under 2 seconds across 200+ rule variations.
Kept the client in the loop with weekly demos. The team was remote and under pressure, but we shipped on time every week.
VP of Engineering & Lead Systems Architect (Founder)
VP of Engineering & Lead Systems Architect (Founder)
Founded and scaled a cross-border e-commerce marketplace from Zero-to-One, serving complex trade and financial flows between China and the U.S.
Designed distributed architecture spanning AWS (US) and Aliyun (China), solving Great Firewall latency so cross-border purchases actually worked.
Architected unified logistics engine integrating 8+ international providers, automating bonded/free-trade import logic across 3 countries.
Implemented multi-currency payment system connecting 19+ payment gateways including ICBC (world's second-largest bank), directly enabling international transaction volume.
Won 2nd place at international technology competition in China; achieved compliance with public company (LifeVantage LFVN - NASDAQ) regulatory requirements.
Built and mentored distributed engineering team of 3+ developers post-MVP, instituting Agile/DevOps practices that scaled with the business.